AUTOSKED

Customer Testimonial:

"We're getting 10-15 additional major service appointments each week. I've even reduced head count because the system is just that efficient."

Jerry Jerome
Director of Service
Russ Auto Group

How Will We Increase CSI?

Customer Phone Appointments: Autosked intercepts the customers call to the service department and offers a choice to use 'the automated system.' Customers can make their own real-time appointment by using the dial pad of their phone and will be offered a tailored service recommendation. Appointments can be made 24*7, take about a minute, and upon request, generate a confirmation call.
Customer Web Appointments: Linked from your web page, Autosked provides real-time (not email) scheduling. Like the phone system, the customer gets a tailored service recommendation for their vehicle and can schedule an appointment in real time, 24*7. An instant confirmation email is provided to the customer.
Advisor Appointments: Service advisors use our unique scheduling system as a 'front-end' to the DMS. Customer search, vehicle identification (automatically decodes the VIN!), history, recommendations, and appointments in just a few clicks, in 20 seconds or less! During customer reception, once the "tag" and "mileage" are entered, the RO is automatically created in your DMS and prints in mere seconds.