AUTOSKED: Attractions Our Advanced Scheduling and Production Management System

Customer Testimonial:

"We're getting 10-15 additional major service appointments each week. I've even reduced head count because the system is just that efficient."

Jerry Jerome
Director of Service
Russ Auto Group

Major Coming Attractions

AUTOMATED FOLLOW-UP CALLS AND EMAILS: Autosked can automatically call customers the day after their vehicle is completed and offer a survey or message you create for follow-up.
AUTOMATED STATUS: The IVR system will be enhanced to provide current status of an RO for vehicles that are in the shop.
CALL WHEN COMPLETE: The IVR system will be enhanced to automatically call the customer when the vehicle is ready for pick-up.
RENTAL/LOANER TRACKING: Autosked will provide a rental and loaner vehicle appointment and tracking system.
VEHICLE IDENTITY: Autosked will identify vehicles as they approach the drive and pop-up a 'reception message' to the correct advisor and display the customer's name on a reader board (above the appropriate advisor).
ADVISOR IDENTITY: Dealerships will be able to add and manage advisor pictures on the web appointment system so customers can see and choose their advisors.
PRE-PAID SERVICES: Customers may choose to use a credit card to pre-pay for services booked in Autosked either by the web, phone, or with the service advisor.
NO-SHOW CALLBACKS: Autosked will automatically call back customers who no-showed on the previous business day, or create call-back lists for manual call-back.
ENHANCED TABLET SUPPORT: Autosked operates on Wi-Fi Tables PC's today. Enhanced support will include pictured walk-arounds, video explanations of service procedures, and customer signatures for pre-RO and payment authorization.